Engage Your
Call Center Agents

Butterfly collects feedback by integrating into
the systems your employees already use to
give your managers actionable insights

Engagement
Matters

Sales by the happiest call center employee were 8% higher on average than those of the unhappiest employee.

—Oxford University

 

Butterfly partners with call centers to help them understand and address the underlying reasons for Sales Performance, Customer Satisfaction and Absenteeism.

Let us focus on your employee engagement, so you can focus on their handle time, call resolution and service level.

Discover How Butterfly Works!

Employee Turnover

High-turnover organizations report
a 25% reduction in turnover when employees are engaged

—Harvard Business Review

Customer Satisfaction

Customers report a 3% increase in
customer satisfaction when speaking
to engaged agents.

—Oxford University

Sales Performance

Sales increase 14% on average
when an individual call center agent’s
happiness is at its highest.

—Oxford University